VTA BART Silicon Valley Berryessa Extension Project – San Jose-Milpitas, CA

VTA BART Silicon Valley Berryessa Extension Project -  San Jose – Milpitas, CA


Project Highlights:
  • Community Outreach Service
  • Social Media
  • Design- Build Activities
  • Telephone Hotline
  • Project Coordination

Santa Clara Valley Transportation Authority (VTA)

Project Cost:

$2.3 Billion

Service Date:

2010 – present

Services Provided:
  • Communications & Public  Outreach
  • Website  Design
  • Telephone Hotline System Integration
  • Coordination with Multiple Agencies
  • Progress Meetings
VSCE provides Communications and Community Outreach services to this multi-agency regional collaboration of the Bay Area Rapid Transit District (BART) and the Santa Clara Valley Transportation Authority (VTA). Providing Project Outreach Liaison services VSCE manages interface between the design-builder and project owner, supplying  internal and external outreach support for the project’s $772M line track and stations portion of the $2.3B BART Silicon Valley Berryessa Extension Project.In this role, VSCE effectively addresses questions and concerns regarding  the project from stakeholders at every level. Our firm established a 24-hour Construction Hotline for the project and successfully linked the system to the existing VTA hotline system to promote and increase efficient stakeholder access. Additionally, VSCE  established database systems for both the project’s contractor and VTA  to log communication  with constituents.

Key roles filled by VSCE on this project include:

  • Developing language to describe design-build work activities to improve coordination and maintain adherence to master agreements with local municipalities
  • Creation and maintenance of  social media outlets for the contractors as well as development and updating of website content
  •  Interface with project designers and engineers, including attendance at weekly segment and progress meetings
  •  Provision of  written and collateral materials for the VTA Outreach Team
  • Communication  on behalf of the design-build contractor for right-of-way negotiations, third-party utility support and community interface where appropriate
  • Provision of relevant information to various local publications for the design-builder as needed, and coordination of interviews for project executives for major articles